Academic Catalog

Management (MGT)

MGT101 / Techniques of Supervision
3 Credits / 3.0 Periods for Lecture

Overview of the foundations of supervision and how to get things done within an organization through other people. The functions of planning, organizing, staffing, motivating and controlling presented. Prerequisites: None.

Division: Business and Computing Studies
MGT126 / Customer Service Skills and Strategies
3 Credits / 3.0 Periods for Lecture & Lab

Explores strategies to help improve job performance and develop a service-oriented philosophy. Uses practical training concepts and techniques to demonstrate how superior customer service can lead to competitive advantage and profitability in business. Focuses on both internal and external customers, interactions among people, processes, and systems within the organization and how to integrate these areas into a total quality delivery program. Prerequisites: None.

Division: Business and Computing Studies
MGT175 / Business Organization and Management
3 Credits / 3.0 Periods for Lecture

Covers basic principles of managing quality and performance in organizations. Covers management functions: planning, organizing, leading, and controlling. Emphasizes continual improvement, ethics, and social responsibility. Prerequisites: None.

Division: Business and Computing Studies
MGT229 / Management and Leadership I
3 Credits / 3.0 Periods for Lecture

Covers management concepts and applications for business, industry, and government organizations. Prerequisites: None.

Fulfills: Social-Behavioral Sciences [SB]; Social-Behavioral Sciences [SB]-in combo
Division: Business and Computing Studies
MGT251 / Human Relations in Business
3 Credits / 3.0 Periods for Lecture

Analysis of motivation, leadership, communications, and other human factors. Cultural differences that may create conflict and affect morale individually and within organizations. Prerequisites: None. MGT101 or MGT175 or MGT229 suggested, but not required.

Division: Business and Computing Studies
MGT253 / Owning and Operating a Small Business
3 Credits / 3.0 Periods for Lecture

Starting, organizing, and operating a small business, including location, finance management processes, advertisement and promotion, credit, inventory control and ethics. Prerequisites: None.

Division: Business and Computing Studies